Terms and Conditions
Enjoy 365 Limited (hereinafter referred to as “we”, “the Company” or “Enjoy 365”) own and operate www.enjoy36.asia (collectively referred to as “our site” or “Enjoy365.asia”). We offer convenient shopping online via the Internet.
By browsing or using our site or any part of it, you agree that you have read the following terms and conditions carefully and to be bound by them. We may revise these terms and conditions from time to time without prior notice.
1.1 By registering, you represent that you (and we have the right to rely on the statement) that you are at least 18 years of age and have the ability to form a legally binding contract.
1.2 Our membership is held on a personal account basis.
1.3 In view of your use of our services, you agree to:
- Provide true, accurate, up-to-date and complete information about you when completing the registration form;
- Maintain and update your registration information to ensure that the information is true, accurate, up-to-date and complete. We reserve the right to suspend or terminate your registration if we have reasonable grounds to suspect that any information is false, inaccurate, not up-to-date or incomplete.
- We have the final decision to approve the membership and may decline any application.
1.4 When registering as our member, the member will set a password and member account. Members are responsible for protecting their passwords. Members will assume full responsibility for all actions taken with this password and member account.
1.5 If the member’s password or account is used without authorization, or if any other security problems occur, the member must notify us immediately and effectively. Enjoy 365 and Enjoy365.asia will not be responsible for any loss or damage arising from the failure to inform us immediately and effectively.
1.7 If a member violates any of the terms and conditions, Enjoy 365 may immediately terminate his/her membership.
1.8 The member agrees that Enjoy 365 can suspend or terminate his/her membership for any reason, including but not limited to lack of use, or the Enjoy 365 believes that its members have violated any of the Terms and Conditions Service.
1.9 Enjoy 365 may terminate the services or any part thereof it at any time, in its sole discretion, with or without notice to the member. Members agree that the services provided in accordance with any provision of the Terms and Conditions may be suspended or terminated without prior notice to the member.
1.10 In addition, the member agrees that Enjoy 365 and Enjoy365.asia will not be liable to the member or any third party if the member is suspended or terminated for the services, or if the member’s account or related materials and files are frozen or deleted.
1.11 If the member cancels the membership for personal reasons and wishes to join the membership again, he/she must apply for a new membership.
All products on enjoy365.asia are listed in Hong Kong dollars (HKD).
2.2 When you place an order, you agree to purchase the item at the price indicated on our site.
2.3 We will confirm by email that we have received your order. Such confirmation does not constitute a promise of delivery of the ordered items.
2.4 We reserve the right, at our sole discretion, not to accept or cancel the order for any reason, including but not limited to:
- There is not enough stock for the products you ordered;
- Failure to arrange delivery to your chosen pick-up point;
- The price indicated on one or more of the items ordered by you are in error due to a human error or a computer error or incorrect pricing information.
2.5 If we cancel your order, we will notify you by email and will refund the payment amount in the original payment method within thirty (30) days from the date of cancellation. You understand that we are not required to make any compensation for your dissatisfaction.
2.6 You can cancel the order latest 24 hours before delivery window starts. The cancellation is valid only upon receiving our confirmation.
2.7 You agree to disclose your personal data to us or other third parties for the purpose of trading and delivering items through our site.
2.8 Under the laws of Hong Kong, the sale and supply of intoxicating liquor to minors under 18 years old in the course of business via face-to-face distribution and remote distribution, as well as the sale of alcoholic beverages in vending machines is prohibited. No alcohol or alcohol beverages will be delivered to a person under the age of 18. By placing an order that includes alcohol through enjoy365.asia and/or with Enjoy 365 Limited, you confirm that you are at least 18 years of age and agree to provide valid photo identification at time of delivery.
3.1 The company accepts Cash, PayPal, Credit Cards, AlipayHK, Faster Payment, or Hang Seng bank payment deposit. All orders will be charged in Hong Kong dollars.
3.2. We use third party payment service to process online transactions. When you place an order, you agree and accept that your credit card information will be collected, processed, and kept by a payment service provider subject to its terms and conditions. You agree and accept that you are solely and exclusively responsible for any losses incurred or sustained by you in making credit card transaction, and in no event shall any such losses in whole or in part be borne by the Company.
3.3 We do not collect or keep your credit card information. If you choose to save your credit card information for express checkout, you agree and accept that the information will be encrypted and stored by the third party payment service providers.
3.4 If the order is cancelled by us for any reason, we will credit the same amount to your account of payment only if you have already made any payment.
3.5 The company reserves the right to change the payment terms for any order without prior notice.
3.6 Products and prices displayed on our site are for reference only and are subject to alteration or modification at the time of actual transaction.
4. Collection and Delivery
4.1 Customers can choose the option of self pick-up at our office during office hours on normal working days Monday to Friday, excluding Public Holidays or when Typhoon Warning Signal No. 8 or above or Black Rainstorm Warning is in force.
4.2 You must collect the products within three (3) days of your designated pick-up date and time. Please contact the customer service staff for another arrangement if you fail to meet the date and time for self pick-up.
4.3 All orders above HKD400 or HKD1,000 (for alcohol and alcohol beverages) are eligible for our free standard delivery service to a normal office and residential area address during office hours on normal working days Monday to Friday, excluding Public Holidays or when Typhoon Warning Signal No. 8 or above or Black Rainstorm Warning is in force.
4.4 No alcohol or alcohol beverages will be delivered to a person under the age of 18.
4.5 Orders below the above stated amounts are subjected to delivery charges specified in our Delivery Policy/Table, and will be charged accordingly during payment/check-out of the orders.
4.6 If we fail to meet any of the prescribed delivery or delivery dates or times, we will notify you of the progress of your order. You agree and accept that under no circumstances will we accept the cancellation or refund of your order due to delivery progress.
4.7 When the products are delivered to the delivery address provided by you, the products are deemed to have been delivered to and received by you. If you are unable to receive the products for any reason, you agree and accept that we have the right to choose to charge you additional fees.
4.8 You agree and accept that we are entitled to charge you additional costs or cancel your order in the event of your failure to accept delivery for whatever reasons. You will be billed additional charges for any re-issued order(s).
4.9 It is the responsibility of you to inform Enjoy 365 at least twenty-four (24) hours before delivery for any change to your delivery arrangement.
4.10 When the products you have purchased have been delivered to you, you will bear the risk of holding the products and we will not be liable for their loss or damage.
4.11 All risks in the product(s) shall pass to you upon delivery but Enjoy 365 shall retain title of the products until full payment has been received.
5. Exchange, Refund, Replacement or Return
Unless otherwise specified, exchange, refund, replacement or return of products will not be accepted. Please read the exchange, refund, replacement or return policy carefully before ordering.
5.1 If the products you ordered are faulty, defective or damaged, in poor condition or are not usable, having quality problem, etc. not caused by your mistake, you can apply to us within three (3) days of receipt of the products for refund or replacement.
5.2. All refunds or replacements are subject to the following conditions.
- The products are not used and are in the original sale state, together with all parts, gifts (if any) and accessories, including instructions, certificates, labels, marks, consumables, bags and boxes.
- The packaging of the products must be in the state of being delivered to you.
5.3 We shall arrange the replacement of equivalent product(s) within 7 days after our approval.
5.4 You agree and accept that the replacement of the products will depend on the availability of the stock.
5.5 If we are unable to arrange replacement due to any reason, we shall arrange the refund through crediting the same amount to your account of payment.
5.6 All refund will be credited back in HK dollars to your account of payment.
5.7 You can opt for refund or replacement at our counter, or replacement be made to the same delivery address of your order.
5.8 All alcohol or alcohol beverages are non-returnable and non-refundable.
5.9 We do not accept exchange or return of any products to us directly under any circumstances, or for any loss incurred by you for any reason.
6. Force Majeure
If Enjoy 365 is prevented from performing its obligations relating to the services by reason of “force majeure” (which means act of God, earthquake, flood, terrorist attack, war or other event beyond the reasonable control of Enjoy 365), Enjoy 365 shall be excused from such performance to the extent of such prevention.
7. External website
7.1 For any other website (“external website”) linked to our site, Enjoy 365 shall not be responsible for the content or settings set on such external websites. Your access to and use of the external website is at your own risk and is subject to any terms and conditions of accessing and using the external website.
7.2 Our site provides hyperlinks to external websites and is not deemed to be
- Enjoy 365 agrees, supports, recommends, endorses, warrants or promotes any third party or services or products offered on such external websites,
- Enjoy 365 has any form of cooperation with the external website.
7.3 If you enter into any contractual arrangements with the suppliers of the external website, Enjoy 365 is not a party to such arrangements unless Enjoy 365 expressly indicates or agrees.
7.4 You further agree that Enjoy 365 shall not be liable, directly or indirectly, for any damage or loss arising out of or in connection with the use or reliance on any content or products or services of any external website or resource.
8. Disclaimer and Limitation of Liability
The Company and its employees, contractors and any authorized third party provider (collectively “Enjoy 365”) shall not be liable for any loss or damage or expense indirectly or consequentially caused by the below conditions.
8.1 We do not warrant that access to our site or any part thereof will be uninterrupted, reliable or or does not contain any viruses, or contaminating or destructive properties.
8.2 We endeavour to update the information on our site, but we make no representations or guarantees as to the completeness or accuracy or reliability of the information contained on our site.
8.3 The information of our site publication are provided “as is” without any express or implied warranties or representations of any kind, including but not limited to any implied warranties or implied warranties of merchantability or fitness for a particular purpose or non-infringement. Enjoy 365 shall not be liable for any damages, loss, costs or expenses arises, directly or indirectly, from your reliance or use (whether authorized or not) of the information or our site.
8.4 Although we are committed to protecting this information, we do not guarantee and cannot guarantee the security of the information transmitted by our members as no data transmission over the Internet is guaranteed to be completely secure. Users transmit any information to us are at their own risk.
9. Other Terms
9.2 We reserve the right to modify the content of our site (including the services we provide) and such terms and conditions at any time without notice. If these terms and conditions are changed, they will be posted on our site and continued to use our site after any such changes constitute your consent to be bound by the revised terms and conditions of use. This right includes the right to change any of the documents that form part of these terms and conditions.
9.3 We have the discretion to determine all terms and conditions (including the terms and conditions set forth herein) and the interpretation of the rules, and the decision will be final. In the event of any discrepancy between the English version of these Terms and Conditions and any translated version, the English version shall prevail.
9.4 We reserve the right, in our sole discretion, to deny users access to our site or any part thereof without notice and to refuse to provide our services to any user who violates these terms and conditions.
9.5 These terms and conditions applicable to Enjoy 365 shall be governed by the laws of Hong Kong. Any dispute arising out of or relating to Enjoy 365 will be settled through mediation or arbitration in accordance with applicable Hong Kong laws.
10. Copyright, Trademarks and other Intellectual Property
You acknowledge that all materials on the Site, including the Site’s design, text, graphics, sounds, pictures, software and other files and the selection and arrangement thereof, (collectively, “Materials”), are our property and are subject to and protected by Hong Kong and international copyright and other intellectual property laws and rights. The trademarks, service marks, trade names, and logos (collectively, “Marks”) contained on the Site, including without limitation Enjoy 365 are the sole property of Enjoy 365 and may not be copied or otherwise used, in whole or in part without the prior written authorization of Enjoy 365. In addition all page headers, custom graphics and custom icons are Marks of Enjoy 365 and may not be copied or otherwise used, in whole or in part without the prior written authorization of Enjoy 365. Any use of any Materials or Marks owned by Enjoy 365 is considered an infringement or our intellectual property rights (including patent rights) and will be legally pursued as such. Other copyrights, trademarks, product names, company names, logos or intellectual property are the property of the respective owners with all rights reserved. Third party intellectual property, text, images, animations, graphics, logos, trademarks, icons, buttons, pictures, videos and/or recordings used on the Site or Enjoy 365 social media pages which are subject to accreditation are attributed below:
<a href=”http://www.freepik.com“>Designed by Freepik / Lapetiteprune / starline / Frimufilms / Terdpongvector / foodiesfeed / vectorpocket / macrovector / jigsawstocker / topntp26 / jcomp </a>
All product photos, images, videos or recordings are for illustrative purposes only, and may vary from the actual product. Due to differences in monitors, product color may also appear different on the Site and are for reference only.